Information We Collect
To provide the best family and pet care experience, Suntro collects data you provide directly, such as:
Family Profiles
Names (or nicknames) and contact preferences of adult account holders and invited family members in your circle.
Pet Health Data
Vaccination records, care routines, and medical history for your pets.
Usage Data
Optional anonymized analytics to improve app functionality.
Note: We do not knowingly collect personal information from children under 13. Users must be at least 13 years old to create the primary account.
How We Use Your Data
We use your data strictly to:
- check_circle Organize your family's pet care schedule.
- check_circle Track health trends of your pets.
- check_circle Provide helpful reminders and automated routines.
- check_circle Improve and maintain the app.
We never sell your personal data to third parties.
Sharing With Third Parties
We may share your data with trusted service providers who help us deliver the Service, under strict confidentiality agreements. Examples include cloud storage providers (e.g., Supabase), analytics platforms, and payment processors (Apple/Google). We ensure these providers use your data only for the purposes of supporting the Service.
Security Measures
Your data is protected using industry-standard encryption in transit and at rest on our servers. Local device data is protected by your operating system's native encryption. Access to our infrastructure is limited to authorized personnel only.
Your Rights
You have the right to:
- check_circle Access your data.
- check_circle Export your data.
- check_circle Request deletion of your account and all associated data.
All requests can be made directly through the app settings or by contacting our privacy team at support@suntro.app.
Cookies and Tracking
On our promotional website, we may use cookies or analytics to monitor website performance and improve user experience. You may adjust your browser settings to limit cookie usage.
Updates to This Policy
We may update this Privacy Policy from time to time. Continued use of the Service constitutes acceptance of any changes. The "Last Updated" date at the top reflects the most recent update.
Contact Information
For questions, concerns, or privacy-related requests, contact us at: support@suntro.app.